BEFORE YOU ORDER

Q -  When should I book my plumber?
A - Please wait until all your goods are delivered, and you are 100% sure that everything is OK before booking any tradesmen. We always endeavor to deliver on time & without damage, but sometimes items may be on back order at the manufacturer, and due to the very fragile nature of many bathroom products, breakages do occur in transit.

PRODUCTS

  BATHS

Q - Why is 8mm Acrylic Bath better than 5mm Acrylic Bath?
A - 8mm Lucite forms better in the vacuum forming process,creating a thicker and more rigid tub shell.The walls of the Bath are thicker making a Harold Moore Bath feel far more rigid and luxurious,and the base of the tub is much thicker making for a far more durable bath design. 8mm Lucite also creates a more "rounded" and classy look due to the fact that all the radiused edges are more curved. 8mm Lucite (acrylic) is also much more repairable than 5mm due to the extra thickness within all area`s of the Bath walls, top, backslope and tub base.

Q - Can I use a Shower over my Bath?
A - Any Harold Moore Bath can be used with a over-bath Shower.However,always bear in mind that the spray from a shower needs containing. Therefore,make sure that a suitable screen is fitted to your Bath,or a Shower Curtain and Rail,depending on which is most suitable for your Bathroom. For best of bothworlds,have a bath for relaxing and a Shower Cubicle for Showering.

Q - What is the Harold Moore "Lifetime" Guarantee?
A - Every Harold Moore Bath is covered by a "Non Transferable" Lifetime Guarantee to the original purchaser of the product. This guarantee covers all aspects of manufacturing of the product including the frame, Baseboard, Fiberglass reinforcing, grips, and all components of the Cradle system. This Guaruntee does not cover the fitting of the cradle system, or grips (to the designs where the grips are supplied separate), or any impact related damage found within the product after the Bath installation has been completed. Once the product has been delivered to site, any identified manufacture related problems must be reported before installation has begun, including fitting of the cradle system.

Q - Will the Colour Match my choice of Sanitaryware?
A - All Harold Moore Baths are produced from Sanitaryware grade,long molecular,8mm Lucite (acrylic),which is colour matched to the international colour code numbers used by all `ware manufacturers.All Sanitaryware is then produced to match.If there is a colour mismatch between your Harold Moore Bath and the `ware it is put with,it is the `Ware that is offcolour,not the Bath.

SHOWER ENCLOSURES

Q - How do I clean my Shower Enclosure
A - The unit can be cleaned using mild detergent and warm water.  Abrasive cleaners must not be used.

Q - What are the advantages of a shower door over a shower curtain?
A - There are many advantages to having a shower enclosure rather than using a shower curtain. Shower enclosures not only add beauty to any bathroom, but also add value to your home.   Enclosures will keep water in the shower area where as a curtain will not.   

SHOWERS

Q -  What’s the safest type of shower for my family to use? 
A -  A thermostatic mixer shower because the temperature and pressure is automatically controlled, preventing cold water shock or hot water scalding.

Q –  My cold water tank isn’t high enough to give any water pressure - what can I do?  
A -   Fit either an integrated power shower or a mixer shower with a booster pump.

Q –  I don’t want to have any additional plumbing or electric’s fitted - can I still have a shower?
A -    If you have sufficient water pressure you can fit a bath/shower mixer tap along with a shower rail and spray head.

Q –  What is the most economical shower to install and run?  
A -    An instantaneous electric shower has low running costs and can be quite cheap to buy. However, they do require a qualified plumber and an electrician for installation which pushes the initial cost up.

Q –   What shower can I use with a combination boiler?    
A -    Either a thermostatic mixer shower or a pressure balanced mixer shower.

HEATED  TOWEL RAILS

 

Q –   Why are the radiators Stainless Steel and not Chrome?   
A -  Stainless steel by its nature will not corrode or flake, it is also easy to clean and totally hygienic with no known health risks, thus it has been used by the food industry for many years.  Stainless steel is produced from over 90% recycled metal, manufactured environmentally an is 100% recyclable itself.  The JIS range of towel rails will last a lifetime, small marks and scratches can be polished out so your towel rail will always look great, they are the best choice for your bathroom or kitchen.

Q –   What is a dual fuel kit?
A -  These allow you to heat your central heating rail electrically when heating is turned off. Dual fuel kits comprise of an electric element and a chrome plate T piece which allows an element and central heating valve to be connected to the same side of the towel rail. All towel rails have been designed to allow an element to be inserted on the right hand side of the rail.